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Các vị trí tuyển dụng
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Data Protection & Compliance Specialist
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Call Center Officer
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Supervisory Committee Member
Data Protection & Compliance Specialist
TOTAL NUMBER: 01.
DEPARTMENT: MCP
JOB DESCRIPTION
The Data Protection & Data Warehouse Specialist is responsible for developing and implementing systems, processes, and strategies to ensure data security, compliance, and efficient data management. This role will also support the design and optimization of the company’s data warehouse to enable reliable analytics and business intelligence. Objectives of the role:
– Act as the primary contact for staff, regulators, and public authorities on data protection matters.
– Ensure company policies and practices comply with relevant data protection regulations, including:
+ GDPR (General Data Protection Regulation).
+ Decree 13/2023/ND-CP.
+ Law 60/2024/QH15.
+ Other applicable laws and internal policies.
– Evaluate and enhance the company’s data protection framework.
– Provide training and guidance to staff on data protection and compliance.
– Support data processing operations and collaborate with business partners to ensure secure and efficient data handling.
JOB REQUIREMENT
1. Data Protection & Compliance (60%)
– Serve as the liaison with data protection authorities and regulatory bodies.
– Advise data controllers and processors on compliance matters.
– Draft, update, and implement internal data protection policies and procedures.
– Conduct audits and assessments to identify compliance gaps and recommend corrective actions.
– Maintain accurate records of all data processing activities.
– Deliver training sessions and awareness programs for employees handling personal data.
– Promote a culture of compliance and data protection across departments.
2. Data Processing & Administrative Support (40%)
– Execute SQL queries to extract and analyze data for reporting and compliance.
– Support data mining initiatives to identify trends and operational insights.
– Collaborate with business partners to understand data needs and deliver actionable information.
– Collect, clean, and manage data from internal systems.
– Organize and maintain documentation related to data governance and privacy.
– Assist in administrative tasks related to IT/IS operations, including coordination and reporting.
– Collaborate with cross-functional teams to develop and optimize the data warehouse, ensuring scalability and performance.
– Monitor and analyze data flows to identify risks, inefficiencies, and opportunities for improvement.
3. Required Skills and Qualifications
– Minimum 3 years of experience in data protection, compliance, or related fields.
– Strong understanding of GDPR, Decree 13/2023/ND-CP, and Law 60/2024/QH15.
– Background in legal, audit, risk management, or IT governance.
– Strong knowledge of ETL processes, SQL, Oracle DWH and database management systems.
– Excellent project management and organizational skills.
– Ability to manage confidential information and perform under pressure.
– Good communication skills in both English and Vietnamese.
– High attention to detail and integrity.
4. Preferred Skills and Qualifications
– Bachelor’s degree in Computer Science, Law, Information Systems, or related field.
– Experience in incident handling and risk analysis.
– Skilled in internal communication and training delivery.
– Familiarity with compliance documentation and regulatory reporting.
– Knowledge of BI tools and data visualization platforms is a plus.
– Experience with cloud-based data platforms (e.g., Azure, Oracle Cloud).
BENEFITS
+ Attractive Salary + Allowance.
+ Salary of probation: full 100%.
+ An attractive package of leave: 15 annual leave, birthday leave (gifts).
+ Salary review based on work performance and company’s performance.
+ Performance bonus, 13th- month salary.
+ Health care package; Gym package; Annual health check-up.
+ Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.
+ Company trip; Teambuilding; Year-End Party; Happy Friday.
+ Working hours: 8:00 – 17:00 from Monday – Friday.
Call Center Officer
TOTAL NUMBER: 01.
DEPARTMENT: MCP
JOB DESCRIPTION
– Handle inbound calls and respond to customer inquiries promptly and accurately.
– Reply to customer’s email, zalo where necessary.
– Try to handle complaints via phone by clarifying issues, working with other Depts to come out solutions, raising unresolved problems.
– Make outbound calls for follow-up, feedback collection, or service reminders.
– Record and update customer information and interaction details in the system.
– Provide information about products, services, policies, and promotions.
JOB REQUIREMENT
– Ensure compliance with company policies, data protection, and call center guidelines.
– Meet or exceed assigned KPIs (e.g., call handling time, service level, customer satisfaction).
– Promptly and accurately complete all related administration activities: update customer’s information, car insurance, report, and record… in accordance with relevant service standards.
– Work closely with Call Center Supervisor/AM to ensure effective and consistent communication with Call Center staffs.
– To undertake other tasks as and when assigned by Head of Dept/AM.
BENEFITS
+ Attractive Salary + Allowance.
+ Salary of probation: full 100%.
+ An attractive package of leave: 15 annual leave, birthday leave (gifts).
+ Salary review based on work performance and company’s performance.
+ Performance bonus, 13th- month salary.
+ Health care package; Gym package; Annual health check-up.
+ Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.
+ Company trip; Teambuilding; Year-End Party; Happy Friday.
+ Working hours: 8:00 – 17:00 from Monday – Friday.
Supervisory Committee Member
TOTAL NUMBER: 01.
JOB DESCRIPTION
– Supervise the governance and administration regarding compliance with the provisions of law, internal regulations, the Company’s Charter and resolutions, decisions of owners, the Board of Directors (BOD).
– Organize to issue and annually review the internal regulation of SC.
– Supervise the actual financial situation, assess semi-annual and annual financial statements of the Company.
– Supervise the approval and implementation of investment projects, purchase and sale of fixed assets, other contracts and transactions of the Company to be decided by the BOD.
– Supervise the compliance with Chapter VII of Law on CI on restrictions to ensure safe operations of the Company.
– Check accounting books, other documents and the management and operations of the Company when deemed necessary or upon request of the SBV or of the owners, the BOD in accordance with the law.
– Propose Chief SC to request the BOD to convene extraordinary meetings in accordance with the Law on CI and the Company Charter.
– Prepare the list of affiliated persons of members of the BOD, members of the SC, the CEO of the Company; retaining such list and updating its changes.
– Other duties in accordance with the laws and regulated in TFSVN’s Charter and assigned by Chief SC.
JOB REQUIREMENT
– Bachelor’s degree or higher degree in one of the fields of finance, banking, economics, business administration, law, accounting or audit.
– At least 3 years working directly in the fields of banking, finance, accounting or audit.
– Good in problem-solving and presentation skills.
– Fluent in both spoken and written English.
– Excellent interpersonal, leadership skill and social capabilities.
BENEFITS
+ Attractive Salary + Allowance.
+ Salary of probation: full 100%.
+ 15 annual leave + birthday leave.
+ Salary review based on work performance and company’s performance.
+ Performance bonus, 13th- month salary.
+ Social insurance, health insurance, unemployment insurance and healthcare insurance; Gym package; Health-checkup.
+ Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.
+ Company trip; Teambuilding; Year-End Party; Happy Friday.
+ Working hours: 8:00 – 17:00 from Monday – Friday.
